1. Help Center
  2. Lift Pass, Season Passes and Keycards

Do I have to go to the ticket office first?

If you top up a Keycard that you already have, you can go straight into the lift. If you did not have a Keycard and ordered this online, you must collect this from our ticket machines.

If you top up a Keycard that you already have, you can go straight into the lift.

At the first pass, you must hold the card for 3-5 seconds so that the ticket can be transferred to the Keycard.

If you did not have a Keycard and ordered this online, you must collect this from our ticket machines. Bring receipt.